Affordable Health Insurance Advisor

Responsibilities

• Guide Arizona residents through the enrollment process for affordable health insurance plans, including ACA Marketplace options and state‑run programs.
• Conduct needs‑assessment calls to determine eligibility, budget constraints, and coverage preferences.
• Provide clear, jargon‑free explanations of plan benefits, premiums, deductibles, and out‑of‑pocket costs.
• Assist clients with completing applications, uploading required documentation, and meeting enrollment deadlines.
• Maintain up‑to‑date knowledge of federal and state health‑insurance regulations, subsidies, and policy changes.
• Document interactions in the CRM system and follow up on pending items to ensure successful enrollment.
• Collaborate with internal teams to improve outreach strategies and client satisfaction.

Requirements

• High school diploma or GED required; associate’s or bachelor’s degree in health‑care, business, or related field preferred.
• Minimum 1‑2 years of experience in insurance sales, customer service, or health‑care navigation.
• Strong verbal and written communication skills; ability to explain complex concepts in simple terms.
• Proficiency with CRM software, Microsoft Office, and internet research tools.
• Knowledge of Arizona health‑insurance landscape and ACA Marketplace is a plus.
• Empathetic, patient‑focused attitude with a commitment to helping underserved populations.
• Valid Arizona driver’s license and reliable transportation for occasional in‑person client meetings.

Benefits

• Competitive salary with performance‑based bonuses.
• Comprehensive health, dental, and vision insurance for employees.
• Paid time off (vacation, sick leave, and holidays).
• Retirement savings plan with company matching.
• Professional development stipend and certification reimbursement.
• Flexible work‑from‑home options two days per week.
• Supportive, mission‑driven team environment.

FAQ

• Do I need a health‑insurance license? No, a licensing credential is not required for this advisory role, but you must complete internal compliance training.
• Is remote work allowed? Yes. Advisors may work from home up to two days per week, provided they have a reliable internet connection.
• What is the expected start date? We are looking to fill this position immediately; start dates will be discussed during the interview process.
• Will I receive training? Yes. New hires undergo a comprehensive onboarding program covering ACA regulations, our enrollment platform, and customer‑service best practices.
• How do I apply? Submit your resume and a brief cover letter to the email address listed above. Include “Affordable Health Insurance Advisor – Arizona” in the subject line.