Health Care Exchange Coordinator

Responsibilities

• Manage enrollment processes for state‑run health insurance exchanges.
• Provide guidance and support to individuals and families navigating plan options.
• Coordinate with insurance carriers, state agencies, and community partners.
• Maintain accurate records and generate regular enrollment reports.
• Conduct outreach and education workshops across Florida.
• Assist in troubleshooting technical issues on the exchange portal.

Requirements

• Bachelor’s degree in Health Administration, Public Health, Business, or related field.
• 2+ years of experience in health insurance enrollment, benefits administration, or customer service.
• Strong knowledge of the Affordable Care Act (ACA) and Florida’s health exchange policies.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and familiarity with enrollment software platforms.
• Ability to work independently and as part of a multidisciplinary team.

Benefits

• Competitive salary ranging from $55,000 – $65,000 annually.
• Health, dental, and vision insurance.
• Retirement plan with employer match.
• Paid time off and holiday leave.
• Professional development and tuition reimbursement.
• Flexible work‑from‑home options two days per week.

FAQ

Q: Is remote work allowed?
A: Employees may work remotely up to two days per week with manager approval.

Q: What training is provided?
A: Comprehensive onboarding, ACA certification courses, and ongoing professional development workshops.

Q: Are there opportunities for advancement?
A: Yes, high performers can progress to Senior Coordinator or Management roles within the exchange program.