HR Coordinator – Florida Health Connector

Responsibilities

• Manage enrollment applications and eligibility verification for the Florida Health Connector.
• Provide customer service via phone, email, and chat to prospective enrollees.
• Maintain accurate records in the enrollment system and ensure compliance with state and federal regulations.
• Collaborate with internal teams, including compliance, IT, and marketing, to improve the enrollment experience.
• Prepare regular reports on enrollment metrics and identify trends.
• Assist in training new staff and developing standard operating procedures.

Requirements

• Bachelor’s degree in Health Administration, Business, or related field (or equivalent experience).
• 2+ years of experience in health insurance enrollment, customer service, or related HR functions.
• Strong knowledge of the Affordable Care Act marketplace and Florida state regulations.
• Excellent communication and interpersonal skills.
• Proficiency with Microsoft Office Suite and enrollment software (e.g., CMS, Salesforce).
• Detail‑oriented with strong analytical and problem‑solving abilities.
• Ability to work independently and as part of a multidisciplinary team.

Benefits

• Competitive salary ranging from $55,000 – $65,000 annually.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO) and holidays.
• Professional development stipend.
• Flexible work schedule and remote work options.

FAQ

• What is the work location? The primary office is in Tallahassee, FL, with hybrid remote options.
• Is this a full‑time position? Yes, 40 hours per week.
• When does the hiring process start? Applications are accepted until March 15, 2026. Interviews will be scheduled shortly thereafter.
• Do I need certifications? No specific certifications are required, but a Certified Health Insurance Specialist (CHIS) is a plus.
• How do I apply? Submit your resume and cover letter to the email address provided.