Insurance Claims Adjuster

Responsibilities

• Review, evaluate, and process life insurance claims in accordance with company policies and state regulations.
• Conduct investigations, gather documentation, and interview claimants or beneficiaries as needed.
• Communicate claim decisions clearly and compassionately to policyholders and their families.
• Maintain accurate claim files and update the claims management system daily.
• Collaborate with underwriting, legal, and finance teams to resolve complex claim issues.
• Identify opportunities for process improvement and contribute to continuous‑quality initiatives.

Requirements

• Bachelor’s degree in Business, Finance, Risk Management, or a related field (or equivalent experience).
• Minimum 2 years of experience in life insurance claims handling or a related insurance role.
• Valid Illinois Life & Health Insurance Adjuster license (or ability to obtain within 90 days of hire).
• Strong analytical skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with claims management software (e.g., Guidewire, Duck Creek) and Microsoft Office Suite.
• Ability to work independently and as part of a collaborative team.

Benefits

• Competitive salary with performance‑based bonuses.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off (PTO) and paid holidays.
• Employee Assistance Program (EAP) and wellness initiatives.
• Opportunities for professional development and licensing support.
• Hybrid work model – up to 2 days per week remote.

FAQ

• Where is the office located? Our Illinois headquarters are in Chicago, 1500 W. Randolph St., Suite 1200.
• Do you offer relocation assistance? Yes, for qualified candidates relocating within the United States.
• What is the typical onboarding timeline? New hires complete a 2‑week onboarding program that includes system training, licensing support, and team integration.
• Are there opportunities for advancement? Absolutely. We promote from within and provide clear career ladders for adjusters to move into senior, supervisory, or specialist roles.
• How can I apply? Submit your résumé and cover letter to the email address listed above. Include the job title in the subject line.