Insurance Claims Adjuster

Responsibilities

• Investigate, evaluate, and process property and casualty insurance claims in accordance with state regulations and company policies.
• Conduct site inspections, interview claimants and witnesses, and gather relevant documentation.
• Determine claim liability, calculate settlement amounts, and negotiate with claimants and third‑party representatives.
• Maintain accurate claim files and enter data into the claims management system.
• Collaborate with underwriters, attorneys, and external vendors to resolve complex cases.
• Provide exceptional customer service and clear communication throughout the claims process.

Requirements

• Associate’s degree or higher in Business, Insurance, or related field; or equivalent work experience.
• Minimum 2 years of experience in property and casualty claims adjusting.
• California insurance adjuster license (or ability to obtain within 90 days of hire).
• Strong analytical, investigative, and negotiation skills.
• Excellent written and verbal communication abilities.
• Proficiency with claims management software (e.g., Xactimate, Guidewire) and Microsoft Office Suite.
• Valid California driver’s license and reliable transportation.

Benefits

• Competitive salary with performance‑based bonuses.
• Medical, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off (PTO) and California state holidays.
• Professional development stipend and licensing fee reimbursement.
• Employee assistance program and wellness initiatives.

FAQ

• What is the typical case load? Adjusters handle an average of 12–15 active claims, with flexibility based on complexity.
• Is remote work an option? This role is office‑based in our Sacramento office to facilitate site inspections, but occasional remote work may be approved.
• Do you provide training for new hires? Yes, we offer a comprehensive onboarding program and ongoing mentorship.
• How do I apply? Submit your resume and a cover letter to the email address listed above.