Responsibilities

Assist Arizona residents with Medicare enrollment and plan selection, ensuring they understand their options.
Conduct outreach and education sessions at community centers, senior living facilities, and local events.
Provide personalized counseling on Medicare Advantage, Part D, and supplemental plans.
Maintain accurate client records in compliance with HIPAA and company policies.
Collaborate with local healthcare providers, insurance carriers, and senior advocacy groups.
Meet or exceed monthly enrollment and satisfaction targets.

Requirements

High school diploma or GED; Associate’s or Bachelor’s degree in health‑care, business, or related field preferred.
Minimum 2 years of experience in Medicare, health‑insurance sales, or related customer‑service role.
Strong knowledge of Arizona Medicare Advantage, Part D, and supplemental plan offerings.
Excellent communication, presentation, and interpersonal skills.
Ability to work independently and as part of a team in a fast‑paced environment.
Proficiency with CRM software (e.g., Salesforce) and Microsoft Office Suite.
Valid Arizona driver’s license and reliable transportation for field visits.

Benefits

Competitive base salary plus performance‑based commissions.
Medical, dental, and vision insurance plans.
401(k) retirement plan with company match.
Paid time off (PTO), holidays, and sick leave.
Ongoing training, certification support, and professional development.
Flexible scheduling after probation period.
Employee Assistance Program (EAP) and wellness resources.

FAQ

Q: Do I need a specific license to work as a Medicare Specialist?
A: No state license is required, but you must complete our Medicare certification training program.

Q: Is remote work an option?
A: The role is primarily field‑based to meet clients across Arizona, though some administrative tasks can be performed remotely.

Q: When can I start?
A: We are looking to hire immediately; onboarding begins within two weeks of offer acceptance.

Q: How many clients will I manage?
A: Caseload varies; the average is 30‑40 active clients per month, with flexibility based on performance.